Items are generally dispatched within 2 working days of purchase.
You will usually receive confirmation by email the evening following despatch, a tracking number will be included where available.
Free UK Postage
A free 1st Class Royal Mail postage option is always available on single coins and small lots sent within the UK. Special Delivery is free on orders over £150, orders under £150 can be upgraded to Special Delivery for a fee.
International delivery is currently disrupted due to a Royal Mail 'cyber failure', please click here for more information.
Problems with delivery
All services used are generally safe and reliable, however on rare occasions losses may occur. I am usually happy to reimburse for lost items where tracking can confirm that an item has gone missing.
Delays have become more common since the Covid-19 pandemic so I do allow a slightly longer time than previously before reimbursing for losses. Please allow 2 weeks within the UK or 5 weeks on international purchases (though please feel free to contact me sooner than this to make me aware of the delay at email@example.com).
I may have to wait longer than 5 weeks for international delivery in some cases - for example where there has been a known problem according to the Royal Mail international bulletin or where tracking is unreliable in the destination country.